What should a manager do following a coding audit?

Providing education about the results after a coding audit is essential because it ensures that the coding team understands any discrepancies and learns from the findings. Education can clarify the reasons behind coding decisions, highlight areas needing improvement, and reinforce correct coding practices. This approach promotes a culture of continuous learning and quality improvement within the organization. By equipping staff with the knowledge gained from the audit, a manager can help prevent similar issues from occurring in the future, ultimately enhancing accuracy and compliance in coding practices.

In contrast, ignoring the results would lead to unresolved issues and risks associated with coding errors. Performing a follow-up audit without any educational support could result in repeated mistakes if the underlying issues are not addressed. Changing coding policies immediately without proper evaluation or education might lead to confusion and inconsistency within the coding team, making it critical to first analyze and educate before making policy changes.